Identify the seller and check the seller’s feedback rating. Remember, some unscrupulous sellers may input their own feedback rating to deceive buyers. Be sure you understand what you are bidding on, its relative value and all terms and conditions of the sale, including the seller’s return policies and who pays for shipping. Establish your top…
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Try to work it out directly with the buyer or the auction web site. If that doesn’t work, file a complaint with the Federal Trade Commission by calling toll-free 1-877-FTC-HELP or visiting the FTC’s web site at www.ftc.gov. Although the Commission cannot resolve individual problems for consumers, it can act against an individual or company if…
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Provide an accurate description of the item you are selling, including all terms of the sale and who will pay shipping costs. Respond quickly to any questions bidders may raise during the auction. Contact the high bidder as soon as possible after the auction closes to confirm details of the sale. Ship the merchandise as…
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